Blue CareOnDemand

Doctor visits anytime, anywhere for less than $35*

Need to see a doctor, but don’t have time for an office visit?

With Blue CareOnDemandSM Powered by MDLIVE®, you can consult with a doctor by phone or video any time, day or night.

During your visit, the doctor will ask questions, answer questions, diagnose your symptoms and, if appropriate, send in a prescription to your local pharmacy.

Blue CareOnDemand Powered by MDLIVE

Get started now!

It’s easy to get started with Blue CareOnDemand. First, log in to your My Health Toolkit® account. Once you have logged in, select Providers & Services, then Blue CareOnDemand.

From My Health Toolkit mobile, select Find Care, then Video Visit. Then follow the instructions to register.

Don’t wait until you’re sick. Register today so it’s ready when you need it.

Get Started

What types of conditions can doctors treat?

  • Cold and flu symptoms
  • Bronchitis and other respiratory infections
  • Sinus infections
  • Pink eye
  • Ear infections
  • Allergies
  • Migraines
  • Rashes and other skin irritations
  • Urinary tract infections

And many other conditions!

When should you use video visits?

  • You need to see a doctor, but can’t fit it into your schedule.
  • Your doctor’s office is closed.
  • You feel too sick to drive.
  • You have children at home and don’t want to bring 
    them with you.
  • You’re traveling on business and stuck in a hotel room.

Blue CareOnDemand video visits can be used whenever you need!

Additional Information

For additional information on Blue CareOnDemand, and how the upgrade with MDLIVE will impact existing Blue CareOnDemand users, check out the Blue CareOnDemand Powered by MDLIVE FAQ page.

Please note, you can’t register for Blue CareOnDemand Powered by MDLIVE through the MDLIVE app. If it’s your first time accessing Blue CareOnDemand, please see the previously mentioned instructions to register through My Health Toolkit. 

*Members enrolled in high-deductible health plans must meet any deductible and coinsurance requirements.

Blue CareOnDemand is not a replacement for your regular doctor. You should continue getting regular checkups and preventive care. For true emergencies and life-threatening issues, go to the emergency room or call 911.

MDLIVE is an independent company that offers telehealth services on behalf of 
BlueChoice HealthPlan. Copyright © 2024 MDLIVE Inc. MDLIVE and the MDLIVE logo are registered trademarks of MDLIVE, Inc.