Where Should You Go When You're Hurt?

Where Should You Go When You’re Hurt?

When you or a loved one is sick or injured, you want relief fast. But that doesn’t necessarily mean the ER. Emergency room visits can cost thousands of dollars. And the average wait to be seen is more than two hours. So the big question is, “How bad is it?”

How Bad Is It?

If you or a loved one is experiencing any of the following symptoms, call 911 or head for the emergency room.
Severe difficulty breathing or stopped breathing
Head or eye injuries
An injury to the neck or spine
Coughing up or vomiting up blood
Uncontrolled bleeding
Vaginal bleeding with pregnancy
Broken bones and dislocated joints
Severe cuts that may require stitches
Facial lacerations
Confused mental state — unable to speak, see, walk or move
An unusual or bad headache
Severe allergic reactions
Severe abdominal pain
Ingested or inhaled poison
Chest pain or difficulty breathing
Weakness/numbness on one side
Signs of stroke — slurred speech, numb face, arm and leg on one side 
Fainting/change in mental state
Serious burns
Fever with a rash
Severe cold or flu symptoms
If your condition poses no threat of death or disability, consider an urgent care facility or virtual visit online or via smartphone. And if it’s just routine care, of course, wait and see your doctor.


When it’s not an emergency but it needs urgent attention, use your smartphone, tablet or personal computer for fast, easy access — no matter where you happen to be. Or, visit an urgent care clinic. Don’t end your vacation due to sun poisoning when all you want is relief.
Here are some situations when an urgent care or telehealth visit is your best option:
A cold
Flu symptoms
Sore throat
Low-grade fever
Sprain, strain or back pain
Minor injuries
Cuts or wounds if bleeding is controlled
Medical problem if not life-threatening but needs immediate attention
Always ask yourself, “Is this a true emergency?” If your problem is not life-threatening and there is no risk of disability, but you can’t wait to see your primary care physician, consider going to an urgent care facility, or using Blue CareOnDemandSM to see a licensed professional from the comfort of your own home … or anywhere else you may happen to be. A virtual visit can connect you to a doctor within minutes. No appointment is necessary. Most can even write prescriptions.
Knowing where to go can save you time and money.