Video Library

These helpful videos will help you make the most of your coverage.

Your favorite features from the website are available in a mobile app!


Want to know more about coinsurance?


Do you know what deductibles are?


Do you know what's in "Network"?


Do you know what benefits are and how they work?


Need to pay your bill? We offer a variety of convenient ways to do just that!


You just got insurance. Now what?

Our helpful video tells you what happens next.

What's an EOB?

Understanding your Explanation of Benefits.

What's Preauthorization?

What you need to know before getting additional services.

Why was my claim denied?

Some possible reasons why we denied your claim.