Contact Us

We want to make sure your question or concern ends up in the right place! Please select from these questions.

Are you a Blue Option member?

Thank you for choosing Blue Option. If you need to update any of your information, please fill out this form. For any questions you may have, please contact Member Services at 855-816-7636 from 8:30 a.m. until 5 p.m. Eastern Time, Monday through Friday or write us at Member & Guest Services,  BlueChoice HealthPlan, P.O. Box 6170, Columbia, SC 29260-6170.

Need help with your coverage — claims, eligibility or benefits? Log into My Health Toolkit®. (If it's your first time, you'll have to create a simple profile first.) Use the "Ask Customer Service" feature to send a confidential email to the right person to help you. 

Do you need help selecting a plan?

Call us at 1-866-280-0766 or email us and we'll be glad to assist you.

Do you need technical assistance?

Please contact us for technical assistance.

Would you like to visit one of our retail centers?

We have three retail centers throughout the state. Please stop by and let us know how we can help you. If you do not have a retail location near you, we can come to you! 

Find out if one of the South Carolina BLUESM RVs is coming to your area by calling 855-382-BLUE (2583) or emailing Mobile@SCBlueRetailCenters.com.

Columbia

1260 Bower Parkway, Suite A4
Columbia, SC 29212

Monday - Friday 9 a.m. - 7 p.m.
Saturdays 10 a.m. - 4 p.m.

803-264-9000 (Phone)
803-732-3468 (Fax)
Columbia@scblueretailcenters.com

Greenville

Magnolia Park Mall
1025 Woodruff Road, Suite A105
Greenville, SC 29607

Monday - Friday 9 a.m. - 7 p.m.
Saturdays 10 a.m. - 4 p.m.

864-286-2285 (Phone)
864-297-6929 (Fax)
Greenville@scblueretailcenters.com

Mount Pleasant

1795 Highway 17 North, Unit 7
Mount Pleasant, SC 29464

Monday - Friday 9 a.m. - 7 p.m.
Saturdays 10 a.m. - 4 p.m.

843-216-7760 or 855-492-2583 (Phone)
843-856-4059 (Fax)
charleston@scblueretailcenters.com